Shipping Policy — Glow & Gear

At Glow & Gear, we work hard to ensure your order arrives quickly, safely, and on time. Please review our shipping guidelines below.

Processing Times

All orders are processed within 1–3 business days. During high‑volume periods, processing may take an additional day.

You will receive a confirmation email once your order has shipped.

Shipping Times

Estimated delivery times after your order has been processed:

• USA: 5–12 business days

• Canada: 7–15 business days

• UK & Europe: 7–15 business days

• Australia & New Zealand: 7–15 business days

• Rest of World: 10–20 business days

Delivery times may vary due to customs, carrier delays, or high‑volume seasons.

Shipping Costs

Shipping rates are calculated at checkout based on your location and order weight.

We occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.

Incorrect Address

Please double‑check your shipping address at checkout. Glow & Gear is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

If you entered the wrong address, contact us immediately at support@curalists.it.com. If the order has not shipped yet, we can update it.

Lost or Stolen Packages

Glow & Gear is not responsible for lost or stolen packages marked as “delivered” by the carrier. If this happens, please contact your local postal service to file a claim.

We will assist where possible.

Customs & Import Fees

International orders may be subject to customs duties or taxes. These fees are the responsibility of the customer.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 48 hours with photos at support@curalists.it.com. We will replace the item at no additional cost.

Contact Us

For any shipping questions, email us at: support@curalists.it.com